FAQ
Q1. You are a trading company or manufacturer?
A: We are manufacturer with more than 12 years production experience, and have our
own factory in Taizhou.
Q2. What certificate do you have?
A: TUV, SGS,MPA,BSCI, MSDS, ISO9001, and so on.
Q3. Can you provide OEM service?
A: Yes, welcome.
Q4. Can you send me a sample? Is it free?
A: Yes, the samples is free, but the courier charge should be on your side.
Q5. The price that you offer me, Could be more discount?
A: It will depend on order quantity.
Q6. Is there any warranty, can exchange it?
A: Normally our warranty period is three months. If it is quality problem, we support a
replacement, refund, but buyer bears the two freight back and forth.
Q7. Mode of transportation?
A: By sea or by air.
Q8. what the quality of the products?
A: Customer's feedback says quality is very good!
Q9. How about the Delivery time?
A: Normally 15-35 days after receiving the 30% deposit. Samples will be prepared within
5 Days.
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